Frequently Asked Questions

  • Our services begin with an Assessment that usually lasts 50-55 minutes. Your clinician will talk with you about your current situation, ask you about your history, and make a recommendation for services. You will then develop a “treatment plan” together that outlines how services will go and what outcomes are expected. Follow-up appointments usually last between 45-55 minutes with the frequency of weekly to less than weekly. The frequency will decrease as symptoms improve.

  • We offer virtual and in-person appointments. Virtual visits are conducted within a HIPAA secured platform.

  • Online or in-person, we are in-network with AETNA, Kaiser, PacificSource and Providence Health Plans. We also offer to use out-of-network benefits and self-pay agreements. We bill your health plan and you are responsible for payment of fees (i.e., co-pay/co-insurance/deductible or non-covered services).

  • Any cancellation made under 48 hours is considered a late cancellation, and a $75 fee will be charged. Attendance is key to the success of therapy. If we do not receive any notice, a $75 fee will be charged for a no-show. In the case of late arrivals, the therapist is not obligated to conduct the session. In some cases, the therapist will wait and work with you for the remaining session time. The decision is solely at the discretion of the therapist. If it is determined that a session cannot occur, a $75 fee for a late arrival will be charged.

  • We maintain a fee schedule identifying the price of various services. If you have insurance and receive services covered by your insurance, the fee schedule may not reflect our agreement with your insurer and the amount you are responsible for. We may update these charges from time to time in our sole discretion.

    48-hour late cancellation, no-show or late arrival fee: $75.00 ($20 for a group therapy appointment).

    Usual & Customary fee: initial intake is $295.00 and each follow-up session is $250.00 for 60 minutes.

  • We offer mental health outpatient services. So, we rely on community support for crisis care or after-hours crisis needs.

    Call 911 or go to your local ER if you are having a medical emergency. Call 988 Suicide & Crisis Lifeline

    Use Lifeline Chat at www.988lifeline.org.

  • We have two locations within the Portland area where we offer in-person therapy appointments.

    Downtown Portland:

    811 SW 6th Ave, Suite 1000Portland, OR 97204

    Central Eastside Portland:

    555 SE MLK Jr BLVD Suite 105Portland, OR 97214

Psychological Services Connection. Outpatient Mental Health. Portland.

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